Can't update any games

Hi. I can't update any of my games. I wait for the update to download, it gets to 100%, and tells me it can't be updated and that I should 'check network settings'. Obviously that isn't going to help as my connection is good enough to download the entirety of a 123 MB update. So, is there any fix? tia

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:
Answer

Greetings xBondiStBlues!

If you haven't already, try the following steps up front and let us know how that goes and we'll work from there.

  1. Press the Guide button on your controller, go to Settings, and select System Settings.
  2. Select Storage or Memory.
  3. Highlight any storage device, and then press Y on your controller.
  4. Select Clear System Cache.
  5. Repeat this process Three times in a row.

Go to System Settings and select Network Settings. Select your Connection type and Configure Network. On the Addtional settings tab select Restore to factory settings.

Power cycle your console.

Now, go to to Xbox Network Settings and select Test Xbox Live Connection, which will bring up the diagnostic test for connectivity to Live. If wireless, reconfigure your console's wireless settings.

Try update!

Post back and let us know how that goes.

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