I ran out of xbox live a long time ago, but only just realised that xbox have been trying to take money out of one of my accounts. Nothing has been taken because there is no money in the account. I know that as soon as i put money in the account that it will be taken out, but i don't know how to stop auto renewal. I checked the xbox support site but it hasn't been updated. when i try to remove the payment option it says, "An outstanding balances exists on this payment instrument.Please try again later".