can't stay connected to live please help me

Idk what to do any more i cleared my system cache, redownloaded my profile, i restored factory defaults and i still get disconnected. i get disconnected when playing online or alone and even when at the dashboard. Is there something wrong with my router we pay the bills ever month and we also tablets ipads connected to it. i cant use wired because of dail up. i want this problem fix before the 16 of november because my friend is coming over so what do you guys think?

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

 

 

 

You should try to restart your network hardware

 

  1. Turn off your Xbox 360 console and your modem and router.
  2. Wait 30 seconds.
  3. Turn on your modem and wait a minute.
  4. Turn on the next piece of hardware (for example, your router) and wait another minute.
  5. Turn on your console.

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Nope I still can't stay connected

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The reason you keep losing connection is because of signal loss, as it "disconnects" if it hasn't received any date from Xbox Live for a few seconds. Try to connect your Xbox directly to the modem. If you still keep losing Xbox Live signal then your modem is the culprit and you can request a new one from your Internet Service Provider.

However if your Xbox Live connection is stable then the router is the problem and needs to be replaced.

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