Can't sign into Xbox Live

I turn on my xbox and I cannot sign into my profile. I can either sign on to xbox live, without a profile or sign into my profile offline. Whenever I sign into my account and try to connect to xbox live I get the following message, "Your console can't connect to Xbox Live", and it asks me to test my network connection. The error code is "80151904". Even though I know my connection is okay, I still allow my xbox to do a connection test. I always have positive results, Network works, Internet works, Xbox live works, and Live status: Service, Xbox stores, Accounts, and Matchmaking work. My error status report is as follows:

W: 0000 - 000B
X: 0001 - 8005
Y: 20A8 - 4800
Z: 0000 - 0000
ID FFFF - FFFF
L: 0015 - 10F1
Q: 8007 - 0435
T: WIRED
A: [ I won't reveal my IP/gateway online ]
G: [ I won't reveal my xbox IP address ] 
D: [ same here ]

I went over to a friend's house today and my profile worked fine. 

I have cleared my cache 3 times, even deleted my profile and re-downloaded it. I have no idea what is going on but this has been happening for 3 days. I know this is not my connection because I've done all I can, even reset my router settings, changed my port forwarding settings, disabled my port forwarding settings, disabled my dmz settings, and reset everything. I don't know why this is a problem on Microsoft's end since I had no problem with connecting at a friend's house. 

 

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Last updated July 4, 2018 Views 3 Applies to:

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I ended up resetting my network settings on my Xbox (System settings/Network settings/pick connection/configure network), and it fixed my solution.

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Glad to hear it! Game on!

And let us know if you have any other questions or issues. ^_^

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