Can't sign in to my own account.

Recently, I bought an Xbox One. I created a Microsoft account during the setup, and redeemed a code for a year of Gold. I then tried to sign into the account one line, and created a completely new account, with a different gamer tag and no sign of my Gold membership. How can I sign in to my own account.


Question Info

Last updated July 5, 2018 Views 6 Applies to:

Hey there, BouncedEagle8! I'm sorry to see any sign in issues. It looks like you've already created a thread about this here. To ensure that we get you the help you're looking for and not ask you to do troubleshooting multiple times, we'll have our community get you answered over there. Thanks for understanding! :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.