Can't select a title after opening Netflix on XBox 360

Ever since an update in November, I have been unable to select any titles in Netflix.  It isn't the controller; I play a ton of games and it hasn't acted up once in several months. It isn't the Xbox; Amazon Prime works perfectly. But whenever I load Netflix, I can't select anything. The A button just does not respond; in fact, not buttons respond except for the two analog sticks and the Xbox home button. Has anyone else had this issue? I'm fed up.


Discussion Info

Last updated July 4, 2018 Views 0 Applies to:

I am having the same problem... Did you ever figure out how to fix it?

I fixed several broken apps and games by deleting and re- instaliing them.Give it a shot.

I deleted it and reinstalled and it still has the same problem-.-

Having the same problem.  I've deleted the App numerous times, and same thing.  Anyone found a fix for it?

So which console are you using?Maybe its a particular model thats having problems.I would contact Netflix support with details on this including your console type and hdd size.They are the ones who need to fix it.