Can't remove my credit card info despite auto-renew turned off.

Read the support and I've got to say: this is utterly ridiculous.

I want my credit card info removed from my Microsoft account. I do NOT like the fact Microsoft is pushing this "all platform" idiocy on us. I have ZERO trust my information is protected on every device Microsoft is throwing its "services" on. If my phone gets hacked, everything tied to my Microsoft account is vulnerable.

I SHOULDN'T HAVE TO WAIT AN ENTIRE YEAR TO REMOVE IT!

This is a security concern I'm not happy with and I want my credit card info removed ASAP. You've got my user account. Get it done.

From now on, I'll be using Live or Microsoft store cards for purchases.

NONE OF THESE ALLOW ME TO TAKE OFF MY CREDIT CARD AS THEY ARE NOT RECOGNIZED AS VALID PAYMENT TYPES!

Isn't this Microsoft's payment system? How is it alternatives it sells aren't counted as payment types? Instead, they just "register" as "credits". UTTERLY RIDICULOUS.
 

Question Info


Last updated July 5, 2018 Views 178 Applies to:
Answer

If you want to remove your card information immediately, you would have to contact support directly and have them cancel your subscription. Otherwise, you cannot remove a card while it is attached to an active gold subscription.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.