Can't remember my other accounts email

Don't know my other accounts email and can't access 'account' under 'settings' to find due to it being banned.

Please could you let me know what email is used for my account, TRFC09.

Gamertag: TRFC09

Thanks,

Craig Kendrick

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Hey CraigsK183,

Looks like as far as recovering information goes for banned accounts goes, it's not possible. You may try to give support a phone call, and see if they will lend a hand. Please bare in mind that once a account has been banned it is not meant to be accessed to transfer certificate information, saved games, or anything I think. Also your question may be better suited here: forums.xbox.com/.../41.aspx . Thanks

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Thanks bamboo eater but all I'm trying to do is find out what email address was linked to the account. I have a right to know this information as it is personal data stored in their system and under the data protection act 1998 I am allowed view any personal data stored on me that they have whether my account is banned or not.

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Sorry, but we have no access to that information. We are just gamers ourselves, volunteering to help.

You will need to call your local xbox support phone number and see if they can help you out.

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Alright, I understand. thank you

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