Can't Register My Xbox One Controller

So my Xbox one controller has had drifting problems, and needs a replacement. But when I try to register a device, it won't let it, it says something has occurred and couldn't be registere or something like that, anyone know how to register this because i have tried multiple browsers and this controller has some serious problems.


Discussion Info

Last updated July 4, 2018 Views 6 Applies to:

A controller cannot be registered, Make sure your console is registered to your account, Contact xbox  support at 1-800-4MY-XBOX then they will need proof of purchase (receipt) of the controller and will be able to help you. I had to prove that my controller was purchased within the last 90days by sending copy of my receipt to the rep when I called in.

Just to follow-up if the controller is out of warranty it would probably be faster and less expensive to purchase another one.