We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
Dear, I bought Xbox live gold membership. My son was scratching to get the cods but with a knife and some of the numbers in the code are not readable any more. What can I do? It is two numbers/letters I can't read.
Sorry, but you are out of luck, friend. The card is useless if you cannot see the code. Even calling in to customer service will not be of any help because there is no way for them to verify that your card is created (manufactured for retail sale), activated
(purchased by consumer) or consumed (applied on to the account). The code must be visible and there is no other way to check the status of the card but with the code itself. Sorry that this happened, but just use soft edge coins to avoid this in the future.
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