Can't read the update from the disc. Please reinsert the disc to continue the update.

I'm trying to fix my nephew's Xbox, and I am given the above message as soon as the console boots up. There is no disc in the console, and I am unable to proceed to any other screen.

Updates are sometimes included with game discs for the benefit of people without a constant internet connection, right? If I had to guess, I'd say that my nephew thoughtlessly agreed to install an update from one of his game discs, then removed the disc at some point before the update was complete. Unfortunately, it's been weeks since the issue began, so I doubt he remembers which disc that was, or even if he still has it (he sometimes rents games). Assuming that this scenario is accurate, is there a way to proceed with or abort the update without the disc he originally used?

 

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Last updated July 4, 2018 Views 159 Applies to:

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Hi, I'm not 100% sure this will work but give it a try please.

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On the console go to settings/ system/ storage. Highlight the storage device and press the following button sequence on the controller, LB RB X LB RB X select yes on the next screen, the console will restart and attempt to update again.

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You may want to take a look at the following link for instructions on updating the console using a USB flash drive or cd if you have no internet connection.

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forums.xbox.com/.../166045.aspx

Broccoli, tiny trees of green goodness.

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No good. When I boot up the console, I am almost immediately brought to the error screen, and I can't go anywhere else.

I tried putting the disc on a USB drive, but it didn't make any difference. Burning it to a disc might work, but I'd prefer a more convenient solution if one exists.

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Ok try powering the console off, hold the sync button in on the console and power up keeping the sync button held in.

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If you put that flash drive onto your PC and open it up do you see 150 files or just one folder named $systemupdate ?

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Powering up with the sync button held in didn't change anything

The files are in the $systemupdate folder. The drive also contains existing files unrealted to the update though

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May I suggest you back up those other files, format the flash drive to the FAT32 file format, put the update back onto the flash drive and try it again. You should only have the one folder on the flash drive.

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Still no success, with neither the formatted USB drive or a CD. It does detect the USB drive, and briefly goes to a screen that says "Installing update", but within two seconds it returns to the error screen.

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Not so easy this is it. Does the console have a hard drive fitted? Try removing that, boot the console up with just the flash drive attached, it will fail, then power the console off, refit the hard drive and try the process again. I do believe that you do need whichever disc was in the drive at the time it was being updated but maybe try getting hold of a more recent game disc, gta 5 maybe and try using that to complete the update.

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I found this on the update errors website.

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The software update failed while reading from the disc. Try the following:

Make sure that the disc is clean.

Put the disc in the disc drive and then turn your console off.

Turn on the console. The update process should complete.

Note The disc you insert must be the same disc that was in the console when the update began.

If you continue to get the same error, try the following steps:

Turn off your console.

Remove all console storage devices, including any USB flash drives, external hard drives or the internal hard drive on the Xbox 360 E console or Xbox 360 S console. Learn how to remove the hard drive.

Add your primary storage device, for example, the hard drive.

Turn on the console.

Try updating the console again.

Broccoli, tiny trees of green goodness.

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It looks like the hard drive slot is empty. Can any of the models operate in that state?

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