I'm trying to renew my account to Gold every day from almost 2 weeks ago but the transaction just don't complete with no specific message.
When I did the process from Xbox 360, I confirmed the payment, waited some second and nothing happens, it just go back with no message.
When I did from my desktop in Xbox Live website, it gives me this message (in portuguese):
Try to buy again
An error occurred while finalizing your purchase. Sorry about that.
24.11.2013 - 12:05:36 UTC
Can anyone help me please?