Can't play online with an EA game -> wrong date of birth need to change

Hello, I've just bought a new game, Need For Speed most wanted. I've started the game, and it said: "To play online, you must accept the rules and create an account or use one already created." But when I try to create an account, it say that I'm too young. I've noticed that: The date of birth of my xbox account is 26/08/98... And to create an EA account and play online, I must have an account with an older year. I've called the EA support, they suggest me to create a new Xbox Live account with another date of birth but i've just bought a Xbox Live card of 3 months. And if I create a new xbox profile I lose all my games saves, and I want to keep it. (gamertag, friends, saves, live) I've posted this SOS because I need your help. Can someone of XBox change my informations? I've already changed it from my console but it doesn't work because older informations was saved and I can't change it. (Sorry if I have a bad english, I'm a french studdent)My gamertag is Bestgamer62 and I would like to change my date of birth to 26/08/1990... Or if nothing can be do, transfer all my account informations, saves, gamertag, friends, to another profile... I don't know how to do and need your help! If you don't answer to my message, I will call. I am angry, I buy a xBox 360, a new game, and can't use it! Help me please... Sincerely, TEMPEZ Joey - France
 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Hello,

Sorry, there's no way to change the date of birth on a Xbox LIVE account. If you'd like to put the proper date of birth, you'll need to make a new Xbox LIVE account.

There's also no way to transfer your gamerscore, game saves and or any account information from one account to another. 

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Ok, thank you. The only way I have: sell that game to buy a new one... And if I buy battlefield I wont be able to play online too... Okey thanks for answer!

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