Can't play in live or manage account, "glitch in system"

Hey! i made one post already but i can't find it anyways so sorry about that! Anyways, I haven't been able to play in live since friday and seems that other people have the same problem too...found any ways to repair this problem?  When i try to connect in Xbox live, it says something "update your payment option" when i went to the website to see what does that mean, it keeps saying "This shouldn't happen, seems you've found a glitch in our system" or something like that..won't let me to manage my account

so what can i do? I can't play in live and it wont let me manage my account (there reads "gold member" on the bottom of the page so i should have live time left)

Also tried to remover cookies etc. and tried other browsers as they asked on the other threads...but it didn't help.  Hope you can help me as fast as you can, thank you!

 

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Last updated July 5, 2018 Views 0 Applies to:

and oh, i meant there reads on the top of the page "gold member" :D

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Hi there,

try this link to update your payment information: http://billing.microsoft.com

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If you can't login there, you will have to contact Xbox Support to see if they can update the details for you

To contact them use support.xbox.com/contact-us

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Thank you! back in live again;) my old card was expired or something but still it showed me as a gold member, anyways, ITS WORKING AGAIN!

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