Can't move stuff from internal to external drive (or vice versa) anymore

everything else is working fine. all content still present on both drives and everything plays. the option to move things back and forth (or to view contents just on the internal or external drives) no longer exists. what happened?

tried different USB port - nothing

tried hard reset - nothing

 

Question Info


Last updated July 4, 2018 Views 15 Applies to: