can't mange to put in my prepaid card because of the mange security info

I was getting a code and I didn't have my Xbox with me but I still want to put it in 

After I went to the web site and I went into the redeem section and It said

Just redeem so I click it and it brought to my security info and said to cancel 

But I didn't phone service and I counld'nt get to can cause when I did it brought again I just repeaded all day long

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Hey christian101239,
 

I just want to clarify the problem you are experiencing. what kind of code are you trying to redeem? Are you seeing any error codes that come up that stop you from redeeming?
 

reach back and let us know what you find.

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Yes

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It seems like the security info just yes to cancel and when I do it says

That their going to call or text to me for the code but I don't have phones service and it doesn't give me a other option

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