Can't log on to Xbox One

I can't log on to my account on the Xbox One with the same password I JUST used to log on here and post this problem. I try to put the EXACT same password a few times and it will not work. I even tried to change the password through the "Forgot Password" option only to almost finish the process but end up with an error. Is there a way to fix this? Would returning this to the store I bought be a viable option at this point? At this point, the console is just a very overpriced paper weight. This is  rather annoying.


Question Info

Last updated July 5, 2018 Views 18 Applies to:

Greetings, Add

Sorry to hear you are having issues getting connected to your GT on your XB1.

I would suggest that you sign in to and make sure that all your security information are up to date.

Also make sure that you have at least 2 security verified proofs.

Please keep us update of the outcome.


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