can't log into parent account

I am trying to change settings on my account and when my parent is logging in it tries to make him make a profile, and so he does then apparently I am not apart of his family even though on my account it tells me I am in a family when I have no idea of who's since it doesn't list it. Any ideas on how to access parents account on the one to change settings?

 

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Last updated July 5, 2018 Views 0 Applies to:

Having the same problem. :\

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