Can't log in on Xbox but can on PC

I can log in to the site just fine, but when I use the exact same details on my Xbox it comes up with a message:

"Sorry, either that's the wrong password, or the email you entered doesn't have an Xbox LIVE membership. Please try again or go to if you need help.

Code: 80048821"

It's really annoying cause it works on the website but won't work on my Xbox. Plus I can see that people come online and want me to join parties and chats, which means it works, but it won't let me leave that screen or it will log me out 

Can anyone help?


Question Info

Last updated July 5, 2018 Views 3 Applies to:

Just as a troubleshooting step. Reset your password here:

You should also check if there is enough space on your hardrive for it to be downloaded. If there isn't, just delete unwanted items.

Then Clear your System Cache, and try to download your profile again.

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