can't join parties

today i redeemed a 3 month gold card to renew my live, then signed off and back on to be sure it was active, and checked my account on the computer and dashboard where it said I had a gold membership, but when I was on the dashboard I could join parties but when I play games it says I need a gold membership.


Question Info

Last updated July 4, 2018 Views 2 Applies to:

Hello grimxhunta - You will need to delete your profile from your XBOX 360 and just recover it that's the easiest fix to this problem. To delete your profile do the following - My XBOX > System Settings > Memory > Hard Drive > Gamer Profiles > Select grimxhunta and press A > Delete profile only. Then press your XBOX Guide button (the circle in the middle of your XBOX 360 controller) and press A on Account Recovery. Enter in your e-mail/password and you should be good to go after your account's recovered. Let us know how it turns out for you :D

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