My girlfriend is having some problems with her gamertag connecting to live. Whenever she signs in, it takes about 1 minute to actually log her in, where she will told there is an update for XBL. After accepting it, we will wait for several minutes without the download bar moving at all, until it times out and gives us an error message.
The reason I know this is specific to her gamertag only is because my gamertag works 100% fine on her Xbox. Also, when she tries her gamertag on MY xbox, she has the same old problems, so it's not the console itself. If we try moving her gamertag to a different memory Unit, it will also take about 2 minutes to move a tag that is only like 1-2 MB, where as my 16MB tag takes just 3 seconds or so.
Any ideas on what can be causing this? It's definitely not the internet connection or console itself.