Can't edit profile

I purchased a day one console and after adding my profile I have continually had the same issues below. When I select choose colour, I'm given the message 'sorry, we cannot show colours just now' When I try to select a gamer pic, I get the message 'try again in a moment. We cannot get the list of gamer pics right now' I can't see my gamer pic near my gamer tag and there are no images in my activity feed, just black boxes. I feel like I'm not getting the full visual experience and would like to know how I can resolve these issues please? I have tried removing the profile and re adding it to the console without success.
 

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Last updated July 5, 2018 Views 5 Applies to:

Further to this I can't see any images on the home screen or in the store and none of my friends gamer pics show in the activity log. I can't watch their uploads either.

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I Cannot edit anything!

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I cant

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Hey there A SNIPING ACE!

Please go ahead and create your own thread if you haven't already.  This way can provide a tailored support experience.  Be sure to include the details of the issue as well as any troubleshooting steps that you have tried.  Thanks in advance!

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