Can't Download Update

Hello,

Today is the second day that I've failed to download the new update, which means I can't connect to XBL. My wifi connection is working perfectly. Every time I try to download the update I get Status Code: 3F4A - 0000 - 0080 - 0200 - 8015 - 190B. 

I'm not sure what this means and I'm not sure how to fix it. I have tried connecting several devices to the internet in the same spot as my xbox and they all connect with no problem. So, I need some help here :)

 

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Last updated July 4, 2018 Views 11 Applies to:

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Hello there!

 

Try clearing your system cache, 3 times exactly! And then re-start your console. Also, try going to the storage section of the dashboard and then press LB, RB, X, LB, RB, X
It will then ask you if you want to delete the system update. Select Yes and it will delete then re-download the system update.
If that doesn't work have a look at Mister Gwyther's solution page! And see if that helps resolve your issue.

 

Hope this helps!
Kind regards,
Link.

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Thanks for the quick reply!

I tried clearing my cache 3 times, didn't work, and then I deleted the system update. Now when I try to connect to XBL, I get an MTU Error. It says to unplug the router for 30 seconds. I did that a couple of times and got nothing. What should I do?

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If you refer to the solution page provided by Mister Gwyther, all the solutions on their should help! If however, they do not, then add a new post on this thread stating the following:

 

Modem Brand and Model Number:
Router Brand and Model Number: 
Wired or Wireless connection:
Update Error Message: 

Update Error Code (6 sets of 4 digits/letters each): 
What you've tried:

 

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Sorry, I forgot to mention that the link you posted seems to be broken. Could you post a new one so I can check it out?

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I'm having the same problem. I keep trying to download the update and it gets somewhere between 10% and 25% done and just stops downloading. No error code and I'm not having any other issues with my connection and I've tried everything mentioned above. WTF?

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Hey BlahBlah, I found the same link broken but found it somewhere else and it worked. Here is the address. forums.xbox.com/.../166045.aspx      I'm still trying everything on this link and none of it is working.

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My apologies the link I provided wasn't able to be successfully loaded, if you refer to @BlindBud's link, that should work!

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Modem Brand and Model Number: I don't think there is one :/

Router Brand and Model Number: Actiontec MI424WR FIOS N Router REV. I

Wired or Wireless connection: Wireless

Update Error Message: Can't download the update. To test your connection, open System Settings and select Network Settings, Test Xbox LIVE Connection. If the problem persists, go to xbox.com/support.

Update Error Code (6 sets of 4 digits/letters each): 3F4A-0000-0080-0300-8007-2EE2

What you've tried: I reset my cache (3 times exactly), deleted the system update, deleted all corrupt files on my hard drive, reset my router (which fixed the connection problems I was having before). I did everything on Mister Gwyther's post, but sadly it didn't help. I also checked out the support pages on xbox.com.

So now I can connect to XBL without a problem, but every time I try to update, it sits on the update screen for 10-15 minutes (about 2% done), and then I get that code. I don't have a big enough flash drive for this, but I do have blank discs. I'm just not sure how to burn the updates onto them correctly on a mac.

Hope that's enough information. I will answer any other questions you have.

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Sorry for the double post, but I should also mention that I reset my network back to factory default.

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Hey there!  Let's get the update business sorted and then we'll see about that MTU error, yeah?  What happens when you use the Solution 5?  (That's installing using a USB drive).  And @BlindBud would you mind making a new thread detailing exactly what errors you're seeing? We'll figure this out!

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