Can't download my profile (error: 801590E)

Hey everyone! So I got my xbox recently but I was unnable to dowload my profile to my xbox. The internet connection is fine, but this has been going for a while. It keeps saying "Xbox LIVE is unnable to download profiles. Please try again later" and it appears the error 801590E. After testing the internet connection, it asked to install an update, so it installed (no problem there), but i am just mentioning this because it may be useful. I have already cleanned my cache a lot of times but it still happens. I don't know what's going on so please help me get out of this mess.

 

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Last updated July 4, 2018 Views 154 Applies to:

This usually happens when Xbox Live is having problems, when there services is limited. I suggest waiting till Xbox Live is fully operational. you can use this link to see if xbox live is having any problems.

http://www.xbox.com/status

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Hi Reckion,

 

The error code you posted seems to be missing one digit.  I am assuming that you are getting the error 8015190E, if I am incorrect about this can you verify the error that you are receiving.

 

Try following the steps in this support article HERE  to see if it helps to resolve the issue.  Let us know how things go.

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Yes, it it that error i forgot to put a number :P. But about that article you gave me, I don't get one thing. What do they mean by blocked account? because I can get in the GWL with no problems and i can access my e-mail. But I'll make another reading and see if I can do something about it.

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8015190e ?

sounds like a bad hdd or memory unit try using a falsh drive or other storage unit

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Thanks for that support article. I went to my e-mail and I've been seeing all the e-mails I got from Xbox and I got no message about my account being blocked. I seriously don't know wtf is happening. And everything is "up and running" according to the status.

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Hey Reckion!

Seeing as you have tried clearing your cache, and your account does not seem blocked, the next step will be to contact Xbox Support.

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hey, guys! The problem is solved! I don't know how, but it is. Maybe it was that new update, maybe it was the waiting, well I don't know, but it is. Thanks for all the help guys :)

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Great! You can go ahead and mark this thread as answered. Thank you!

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When I try to play halo reach on my Xbox one it won't let me connect to Xbox live for the 360 format. Help?

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@CheddarSweg - If you are having connectivity problems with your Xbox One, please use: Connecting to Xbox Live on Xbox One And start a new thread with a detailed description of your situation, along with any troubleshooting steps you have tried so far.

TIA!

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