Can't connect

I've had Xbox live for 4 years and I have never had this problem. Recently whenever I turn my Xbox on my account will for some reason log out of xbox live and will require me to put in my email and password. And that's not all. My password will keep reseting without my doing. After all of this I reset my password on my own and then once my password works I get a "Code: 80151015" and on the Xbox tech support it says that this code doesn't exist.

 

Question Info


Last updated July 4, 2018 Views 7 Applies to:

Hello

1) Clear the cache on your console through Settings -> Console -> Storage

2) Downloading your profile from xbox live

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.