What Country/State/Province do you live in? Oklahoma City OK USA
Modem brand & model number: Motorola SB51010U
Router brand & model number: Linksys E1000
Network Connection Type: Wireless/Wired If Wireless, what type of encryption are you using? Xbox 360 Slim Internal Wireless/Xbox 360 (Jasper chip) wired ethernet cable. Encryption type unknown
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? internal 360 Slim (bought new Feb. 2011)
Things you have tried: Is UPnP Enabled? Yes
Yes/no/Unknown Is NAT Type Open? unknown
Any Error Codes you encounter: What type of internet do you have?
No error codes. Simply says it can not connect to xbox live. When I do a test on the Slim it won't connect to the router. It says "there is a problem with the connection". I have a PC and a laptop that both connect to the internet, as well as an iPod and a Wii. If and when it does occasionally connect it gives no warning when it disconnects and says the same thing when I try to reconnect.
Cox cable is my interent provider.
Cable/DSL/T1/3G? Who is your ISP(Internet Service Provider)? After you run "Test Xbox LIVE connection" and click on "More info", what is the exact message shown on screen?
"Cannot connect to your wireless network. Your wireless network is secured with a WEP key or WPA passphrase. Your console may be using the wrong one."
Also if I can and it will connect (the wired 360 is the only one that will occasionally connect, the Slim hasn't at any time in the last two weeks or so) netflix will never load. While nexflix site says their system is functioning and I can watch it on my PC, laptop, Wii, and iPod, I have gotten a error code with netflix once or twice, but mostly it just says "can not connect to netflix please try again later".
Any suggestions would be nice, as I have zero intention of giving microsoft another $100 this year for live if it isn't going to work. I have never had a problem with the present setup or have ever changed my settings on the Slim since I bougjt it earlier this year up until the last two weeks or so.