Can't connect to xbox live!!

Hey guys, i just got my xbox back from my little brother, i was letting him use it during the summer because i'm busy during the summer, he has had it for about 5 months, and when i got it back and hooked it back up, i went to connect to xbox live like i've done so many times, and it won't connect, so i tested the connection and it connects fine to the network but won't connect to live, i have run all the tests and it just says can't connect to xbox live it says your console is connected to the internet but can't contact xbox live, so i run the test again and it says your router or isp may be blocking access to xbox live, so i check my router settings and they are fine so i run the test again and this time it says my router isn't responding properly to the icmp, what the heck is goin on, my live has always worked perfectly and i haven't changed anything

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

Disconnect or Turn off all Electronics that are connected to the Router, Then Reset your Router.. Now wait about 30-40 Secs. After that try and log in. If that does not work unplug your Router and Modem and have them turned off for about 2 mins.

- J

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Have you made sure you still have xbox live?

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Try running through these steps and see if any of these will help with a solution to your problem. support.xbox.com/.../connect-xbox-live

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Can you run a line straight to the modem temporarily?  That would narrow your possible problem list.

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