can't connect to xbox live

Hi. my console could connect to xbox live like 4 hours ago but now when i turn it on it just can not get the connection to xbox live on the test connection. i have turned of my internet and restarted it like 5 times now. i have tried wireless and wired connection and still no good. i have cleared my system catch and still no good. i know its not my internet because i am writing to you now from my pc. all my xbox is telling me to do is test the connection. whats going on. i have the 250gb slim sonsole what will be a year old in June. can you please help me as i think my xbox is broken. i will update this if it connects to xbox live before i get a reply. thank you and i hope you can help as its xbox day today.

 

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Last updated July 4, 2018 Views 0 Applies to:

Same here. Was working about 2 hours ago, now Xbox reports that network and internet are fine but can't connect to Xbox Live, no matter what I try, restart or restore to factory defaults. Status page says Xbox Live is up, though.

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Same here!!! i'm in Holland..where you guys at?

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U.K. m8. i tried again and i got connected but this stuff should not happen any when. if was my internet i would understand but it was not so micro either had a glitch or they had a little down time.

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I'm having trouble connecting here in the USA also.  I tried wired and wifi.

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Same here guys. In Canada.

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Hey all - if you are having issues with your connection, can you please read our Start Here sticky and try the steps it suggests? If you are still experiencing issues, please list the network information it requests in bold. That will allow us to help you as quickly as possible. Thank you! :)

forums.xbox.com/.../155724.aspx

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