Can't Connect To Xbox Live

Okay, so I was watching videos and stuff on my Xbox live and it started lagging. I figured if I moved my router a little closer to the Xbox that I would get a better connection. Well after I did that, I didn't get a connection at all. I tried moving it back to the place I had it before but it still didn't connect. I went to the network settings and it asked if i had a wired network or a wireless network and I tried picking the wireless network but it said I needed a wireless networking adapter to my console. I didn't know what to do after that, please help!

Question Info

Last updated July 4, 2018 Views 0 Applies to:

A sequential power cycle is the first step in clearing connection problems, and the order and timing of the steps is important to success:

1) turn off the Xbox and unplug the power supply cord from the back of the Xbox then
2) unplug power from the router (Some folks have a combination modem-router AKA 'gateway' or only use a modem with no router. If either, skip steps 3 & 6).
3) unplug power from the modem.
4) Wait at least 5 minutes then replug the modem/gateway power.
5) Wait 'til the light on the front of the modem/gateway which says BROADBAND, ONLINE, READY, CABLE or DSL is on solid (not flashing), then plug in the router. If you have a gateway instead of a modem and router or a modem with no router, then when that light says it's ready, skip to step 7.
6) Wait until the WiFi light on the router is on; you may or may not use WiFi, but it's still a good indicator your router is finished booting up.
7) Plug in and turn on the Xbox. 

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