Can't connect to Xbox Live.

I can't log in on my xbox. I tried to, but it said it couldn't connect to xbox live. I went to test the connection and an "x" appeared between the xbox and my modem, but my internet is working perfectly fine because I can access it through my laptop. The xbox also said I had 4 bars, yet it still wouldn't let me log in. What do I do?


Question Info

Last updated July 4, 2018 Views 5 Applies to:

How is your console connected to the modem? Is there a router involved? Are you connecting wired or wirelessly? Try connecting directly to the modem with an ethernet cable to verify your Xbox can connect to LIVE.

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