Can't connect to Xbox live, tho test connection shows all good

Other devices can connect, including other Xbox consoles. I have reset the console and router multiple times. Nothing was changed, it just suddenly stopped working.
 

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Last updated July 4, 2018 Views 3 Applies to:

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Im having the same problem. I tried downloading my profile also but it says that I can't download it and to try again later. Now my profile isn't on my xbox.

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me too

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Me as well

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Having the same issue here. Connection test comes up good but cannot sign into xbox live with account. I created a second account and got a free 1 month trial of gold and that account signs in to live just fine.

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me too

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ahh im having same problem mannn

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same here and im about to cry

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Same here, mine cut off in the middle of a movie I was watching on Netflix. I've reset my modem and router a few times, the connection test runs fine but it still will not let me connect to XBL.

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man seems like every one having same problems

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ya now i dont have a profile on mine either and i have been on hold for 20 mins with xbox support :(

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