Can't Connect to Xbox Live, it's saying increase your MTU Settings, I have a HP computer...Please help

I can't connect to my xbox live, I have a wireless adapter. It's saying to increase my MTU settings but I'm having no success. I don't have a router, I just have a wireless connection to an unsecured network. please call me

[REMOVED - DO NOT POST PERSONAL INFORMATION]

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

First of all a phone number is considered personal information and should never be given out, and the only solution to this is either contact your ISP or perhaps buy a good router so you can do it yourself.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey there Reg! First, just so I understand, what do you mean when you say that you don't have a router and are connecting to an unsecured network? Are you connecting to a neighbor's network or something? Generally we need you to have access to the router and modem for troubleshooting. Without this ability, there are vital steps that you cannot perform to remedy the situation. Please try to describe this setup for us so we can see what we have to work with. Thanks!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.