can't connect to xbox live for needed update with new (used) xbox 360 MW2 version of xbox

I am connected to the internet but when it goes to connect to xbox live I get status code:  "351F-0000-0080-0300-D000-0185".  I am using an ethernet cable and tried connecting directly to the modem and still same issue.


Question Info

Last updated July 4, 2018 Views 0 Applies to:

Hey Frothier, it sounds like your console is having an issue downloading the update from Xbox LIVE. There are several solutions to be tried here, but the number one solution I'd recommend is connecting your console directly to the modem via Ethernet cable, and allowing it to update. Afterward, you can go ahead and put it back into it's normal spot in the network. :-) Can you please give this a try, and let me know how it goes?

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