Can't connect to XBOX live by using laptop

So I know how to connect to XBOX live by bridging ports, but it won't work and I think the problem is because my computer is a PC and my roommate has a mac. When I bridge the ports the bridged one is saying it's a mac port. When I go to connect to xbox live I think the problem is that it can't find the right IP address? I know the internet is setup for a MAC. Does anyone have any idea on how to fix this problem? Oh and I have windows 7.

 

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Last updated July 4, 2018 Views 0 Applies to:

Hi there! We'd be happy to help you with this.  I'm not sure what you mean by "the internet was set up for MAC."  As far as I know, it should still be compatible! Where exactly are you seeing this message about a Mac port?  Please run the connection test through the console and let us know the exact results you get.

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