Can't connect to xbox live after recovering gamertag

Hi,

I had to delete my gamertag, but now I can't connect to xbox live after recovering it. My internet is working fine and according to the network test I should be able to connect to xbox live. I have tried resetting my router, but that doesn't help.

I've also had trouble recovering my gamertag on games for windows live, but I don't know if it's related to this issue.

I really hope someone can help me, as I've ran out of ideas myself.

Thanks in advance.

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Well if you have tried all this you might want to contact Xbox Customer Support at 1800-4-MY-XBOX, because this issue should not happen. Is there an error? If so please post the error on here. Hope this helps.

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I tried deleting and recovering my gamertag again and I recieved the error message "xbox live signup is currently unavailiable". I don't know if that helps or not.

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When you enter you email address for the recovery make sure you are entering dots and not dashes (and vice versa). I remember before this used to catch a lot of people out on SD TV's as dashes looked like dots on some tv's

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