Can't connect to xbl games

I just had to have my Time Warner Cable provided wifi router replaced. While I'm able to connect to xbl, I'm unable to connect to any of the xbl multiplayer games. Anybody have any ideas what's causing this and/or how to resolve it?
 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hey there Rakkasan! I understand you are having some trouble playing on LIVE. Can you clarify, are you unable to play any game while connected to LIVE, play games on LIVE, or get into parties with other people to play those games?

One thing you should double check is your NAT setting. Make sure this is set to "Open". You can find steps on that process here (forums.xbox.com/.../34069.aspx). Also, if you are trying to connect with friends, make sure they follow the same steps as well.

Let us know if that helps or what is happening. Thanks!

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