can't connect to x box live?

hey all, i have just got the internet set up at new home.. well happy!  so i thought i would go on xbox live and it wont connect. not so happy!

so i spent a good amount of hours last night trying to find the problem.. the xbox wireless kit works, the wireless network name and password are correct along with the ip address, gateway code and subnet mask.. i even went into my mac filter settings on my laptop and put in the xbox mac number.   still a no go.. bad times.

does anyone know of anything i may not have tried, i would well appreciate  the help and time!

jak

 

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Last updated July 4, 2018 Views 8 Applies to:

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i knew live was up and running, it must be something to do with the xbox as my laptop can go wireless fine! cheers for the "help"

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Can you start with the "START HERE" sticky and post the info it requests? It will help us diagnose the issue :) forums.xbox.com/.../9.aspx

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