Can't connect to x box live on my console

Bit new at this. I can sign in to my account on my PC but I can't on my console. When I use my email address and password it says it's already associated

to a gamertag. Help!!!!

 

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Since you signed up on the PC, you would need to recover the gamertag in order to use it on the console. Instructions on how to do that are here - support.xbox.com/.../gamer-profile

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I can't either. My wireless network is working perfectly doesn't seem to be the problem

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Are you connected to the internet on it? heres a guide for hooking your xbox up to the interwebs support.xbox.com/.../home

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