Can't connect to parties or online games

Ok, so basically, I'm having trouble with my Xbox live. I seem to be unable to connect to parties, or even connect to online games. However, my Xbox live connection is sill saying that it is connected. My NAT setting is open if that has any help. Also, whenever I try to play black ops 2 online it says that can't connect the servers, but it connects second time. Can't connect inline for any other games either, any advice will be great appreciated.
 

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Last updated July 4, 2018 Views 9 Applies to:

All I know is that it is connected to a router with a wire.

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what´s your setup?

Modem? Router? ISP? Cable or ADSL Connection?

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Sorry, I have no idea. I leave that stuff to my dad, sorry

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I suggest you touch base with your dad because the most likely fix requires dealing with the router and modem.  

 

Some NAT problems are subtle and don't appear in the Test Xbox Live Connection test. Most likely there's a port blocked or misdirected away from your Xbox, in your router, modem, or at your ISP.

 

Since the Xbox 360 uses different ports than PCs & Macs ordinarily use, you can't see the effect of a port blockage except on the Xbox, for the NAT problem is really the blockage or misdirection of ports.

 

A sequential power cycle is the first step in clearing a port problem, and the order and timing of the steps is important to success:

 

1) turn off the Xbox then

2) unplug power from the router (Some folks have a combination modem-router AKA 'gateway' or only use a modem with no router. If either, skip steps 3 & 6).

3) unplug power from the modem.

4) Wait at least 30 secs then replug the modem/gateway power.

5) Wait 'til the light on the front of the modem/gateway which says ONLINE, READY, CABLE or DSL is on solid (not flashing), then plug in the router. If you have a gateway instead of a modem and router or a modem with no router, then when that light says it's ready, skip to step 7.

6) Wait until the WiFi light on the router is on; you may not use WiFi, but it's still a good indicator your router is finished booting up.

7) Turn on the Xbox.  For more background on Ports, see whatismyipaddress.com/port

 

If the problem persists, please send us the info we need from forums.xbox.com/.../155724.aspx so we may work on this further.

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