Can't connect to network via Ethernet adapter

Hi.

I live at a university with a 802.1x authenticated network, so I can't connect the Xbox directly. Instead what I have to do is connect one Ethernet plug from the jack in the wall into my laptop, then connect a USB to Ethernet adapter to my laptop, and then run a Ethernet plug from that into my Xbox. Our campus has instructions on how to share the network with our computers, and it used to work, but this semester it hasn't been working.

I've gotten both DNS and MTU errors, it always switches errors when I run a connection test.

 

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Last updated July 4, 2018 Views 0 Applies to:

Sorry for the double post, just thought I should add that I talked with my campus already, and they told me to seek help elsewhere.

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With those errors its quite likely Xbox live is being blocked on the network, does anyone else use it at your campus?

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Yeah, the university assured me Live isn't blocked, I'm just wondering what's going on because other people are having issues connecting to Live, as well as PSN, Steam, and any other online gaming service they have.

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Are you sure its set-up correctly? For what its worth I don't think the USB/Ethernet adapters work very well for this type of set-up

Please look at one or both of these guides for help on this set-up:-

support.microsoft.com/.../978618

www.unofficialguidetolive.co.uk/xbox-ics-bridging-guide

Thanks

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I have this exact problem, does anyone know how to fix this?

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Unfortunately with the errors on other services as well it does sound like the University's network is at fault somehow. I'd suggest contacting your network administrator to insure the ports used by Xbox LIVE are not being blocked in anyway.

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Yeah that was the problem after all, hence why I haven't checked this until I got an email about this thread. XD

They had closed a lot of ports due to them upgrading the network bandwidth, and they didn't want any unneeded stress on the server until the upgrade happened. The upgrade has been complete, the only problem is now we're constantly having to send them emails letting them know which ports we need to be opened so we can game, but thankfully they're [for the most part] being really helpful, and Live has been working for a couple of weeks, and now we have a better network. :3

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