Can't connect to Live

Guys, help plz! When i'm try to connect to live, there a problem....

Find the user manual for your router or modem port forwarding instructions and access

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

A sequential power cycle is the first step in clearing connection problems, and the order and timing of the steps is important to success:

 

1) turn off the Xbox then

2) unplug power from the router (Some folks have a combination modem-router AKA 'gateway' or only use a modem with no router. If either, skip steps 3 & 6).

3) unplug power from the modem.

4) Wait at least 5 minutes then replug the modem/gateway power.

5) Wait 'til the light on the front of the modem/gateway which says ONLINE, READY, CABLE or DSL is on solid (not flashing), then plug in the router. If you have a gateway instead of a modem and router or a modem with no router, then when that light says it's ready, skip to step 7.

6) Wait until the WiFi light on the router is on; you may not use WiFi, but it's still a good indicator your router is finished booting up.

7) Turn on the Xbox.  For more background on Ports, see whatismyipaddress.com/port

 

If the problem persists, please send us the info we need from forums.xbox.com/.../155724.aspx so we may work on this further.

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and what Router do you have? Please share some Informations. What router what Modem what ISP and so on.

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Router is D-Link...Nothing more is know this bug from a friend, and now he has departed.

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Hey there EagleVSRUS!

Is this issue "solved" or do you still have a problem connecting to Xbox LIVE?

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Hey, i can say right now.. in one hour maybe..sorry

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Taidara, the problem still is there, nothing helps

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No worries, Eagle, we'll get you connected!  Can you please let us know exactly what happens when you try to connect, as well as the info here: START HERE for connection troubleshooting! 

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