Can't connect to live

I was having no problem for 18 months, nothing's changed hardware wise, but can't connect. I can't download my profile because I can't connect. I have done very prompt, suggestion, cleared every cache, restarted every device in every conceivable order and nothing! I do not have the ability to connect wired. PLEASE HELP! W:0000-0021 X:000-f001 Y:0000-0000 Z::0000-0000 ID:0005-0000 Q:0015-10F1 T:wireless A:192.168.2.5/255.255.255.0 G:192.168.2.1 D:192.168.2.1, 0.0.0.0 N:MilzXBOX S:WPA2 C:36
 

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Last updated July 4, 2018 Views 3 Applies to:

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Hey man sorry your having an issue. Please do these following steps and let me know how it goes.

1. Go to available wireless networks.

2. Select your wireless network.

3. Go to configure network.

4. Go right to additional settings.

5. Restore to factory defaults

6. Hit B until you are back at available wireless networks.

7. Press x to scan for available networks

8. Connected to your wireless network

9. It will ask for you WPA2 code.

10. enter the Wireless passcode.

11. Test connection

If you are unable to connent please provide more detail.

1. Where does it fail? Etc: Xbox to Network? Network to internet? Internet to live?

2. When you hit more info what is the error you get? (This can be found at the top of the more info screen usually the first sentence)

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I appreciate you've tried multiple different sequences of turning components off and on, but the timing of doing this is also important and not at all intuitive.

Most likely there's a port blocked... ports can be blocked in your router, modem, or at your ISP. Since the Xbox 360 uses different ports than PCs & Macs use, you can't see the effect of a port blockage except on the Xbox.  A sequential power cycle is the first step in clearing a port blockage:

1) turn off the Xbox then

2) unplug the power from the router

2a) Some folks have a combination modem-router AKA 'gateway'. If so, skip step 3.

3) unplug the power from the modem.

4) Wait *at least 30 secs* then replug the modem (or gateway) power.

5) Wait 'til the light on the front of the modem (or gateway) which says ONLINE, READY, CABLE or DSL is on solid (not flashing), then plug in the router.

5a) If you have a gateway instead of a modem and router, then when that light says it's ready, skip step 6.

6) Wait until the WiFi light on the router is on; it's still a good indicator your router is finished booting up.

7) Turn on the Xbox, and try connecting.

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Hello,

It fails at Internet to Live

I get an Icmp error

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en.wikipedia.org/.../Internet_Control_Message_Protocol  and

www.networksorcery.com/.../icmp.htm could help provide some background.

The cause could be your ISP,  the ISP's modem, or the router.

If port 88 is blocked for UDP or port 3074 is blocked for UDP or TCP, you could get the ICMP failure.

Would you be so kind as to advise

1 Modem make and model:

2 Router make and model:

3 Do you have, or can you borrow, an Ethernet cable long enough to go from the Xbox directly to the modem?

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I got the same problem, played yesterday - no problem- this morning can't connect to to live. internet is no problem.

Tried all the steps on support with out solving....

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I got the same problem just today tell me if u find a solution

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I have Been Having This Issue For The Past 2 Days Now . .

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Me too, i think this is XBOX LIVE bug, because many peoples had this problem yestarday

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Back on line now, don't know how but it works :)

Hope you all are back into the game to

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I manually opened all recommended TCP and UDP ports in my firewall and got the same thing.   Besides, it work fine for 18 months. I'm beginning to suspect Live as the culprit. The last time I tried I got all OK when I ran the test, but as soon as I went to download my profile, I got the same "could not connect". I'm tolling the days and I want my money back for the time I can't use this service. If MS wants to charge for this when Otis ts tempera,enta

Then thay should offer live support. I'm getting very frustrated!

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