Can't connect to Internet

If you don’t see a sticky for your exact issue, feel free to make a new post. When posting, save yourself some time and answer these question up front. If you don’t know to the answer to a specific question, that’s okay, but please try and answer as many as you can. By providing this info, you’ll give the community the tools they need to help resolve your issue. What Country/State/Province do you live in? Ireland Modem brand & model number: Motorola 2247-62-2EIR 00249B06AA0 157079857824 Type:0X00 Router brand & model number:  If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?internal Things you have tried:  Is UPnP Enabled? Yes/no/Unknown unknown Do you have a NAT error? If so, what is your NAT?no Any Error Codes you encounter:  Who is your ISP(Internet Service Provider)? Eircom After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.) W:0000-0021 X:0000-F001 Y:30A8-4840 Z:0000-0000 ID:0006-0001 L:8015-190E Q:8007-0435 T:Wireless D:192.168.1.254, 0.0.0.0 S:WPA2 C:1
 

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Last updated July 4, 2018 Views 3 Applies to:

Sorry to hear about that can you give this link a go support.xbox.com/.../cant-connect-to-xbox-live-wizard If that does not work try downloading your acc. Thanks BF Guy :)

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Greetings, AbsorbedShelf70! Sorry to hear you're having trouble connecting to LIVE. We'll get to the bottom of this. First off, can you connect if you use a direct connection between your console and the modem via ethernet cable? Let me know! Hang in there. :)

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