Can't change my Microsoft Account

Hey guys, I'm having a bit of trouble and I need someone's help. About 2 years ago I made an account. I used one of my old emails for it. Now, I decided that I don't want to use that email for my profile. So I went to change my email on Xbox console, and it said I need to make a new Microsoft Account. I went on Xbox.com and when I made my account with the email I wanted to use for my other profile, it made me a new account with this gamertag. I never use this account and my other account I use a lot, but I can't get the right email on it. Can somebody please help me?? Every time I go to make a Microsoft Account, it creates a new gamertag for me instead of letting me link it to my other profile. Thanks a TON if you can help P.S. This is on Xbox 360, not the Xbox 1

 

Question Info


Last updated July 5, 2018 Views 3 Applies to:

Hey there Avarice!

Please review the Transfer Your Gamertag to Another Microsoft Account article and follow those steps. :) Let us know if those steps help you out any. :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.