Can't change my Microsoft Account

Hey guys, I'm having a bit of trouble and I need someone's help. About 2 years ago I made an account. I used one of my old emails for it. Now, I decided that I don't want to use that email for my profile. So I went to change my email on Xbox console, and it said I need to make a new Microsoft Account. I went on and when I made my account with the email I wanted to use for my other profile, it made me a new account with this gamertag. I never use this account and my other account I use a lot, but I can't get the right email on it. Can somebody please help me?? Every time I go to make a Microsoft Account, it creates a new gamertag for me instead of letting me link it to my other profile. Thanks a TON if you can help P.S. This is on Xbox 360, not the Xbox 1


Question Info

Last updated July 5, 2018 Views 3 Applies to:

Hey there Avarice!

Please review the Transfer Your Gamertag to Another Microsoft Account article and follow those steps. :) Let us know if those steps help you out any. :)

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