Ever since my account somehow got stolen on Oct. 12, 2011 (even though I avoid suspicious sites like the plague) I have been trying to change the e-mail associated with my gamertag (since I was lucky enough to get it back with a password reset). However, every time I get to step 9 on the "Switch your gamertag to a different Windows Live ID" and when I select "Yes, change," I keeps saying that my e-mail or password is invalid, even though both my current e-mail/password and the one I wish to change it to worked fine up to that point. Any help here is appreciated, and I thank you in advance for your time and assistance in this matter.
P.S. For proof that my account was hacked, I noticed that the sorry soul who decided to pilfer my account bought me down 3000+ Microsoft points (which I was saving for Dragon Age II and Saint's Row the Third [for when it came out]) and played FIFA 12 (which I have never played and do not have any interest to do so). Yes, I know its my word versus the thief's, but I can still be irked at the thief, no?