Can't cancel recurring membership


I can't cancel my monthly membership on the website. It says an error occurs every time - is this something that has been happening for a while? I only want to cancel it until games I want to play come out otherwise I'm wasting my money


Question Info

Last updated July 5, 2018 Views 1 Applies to:

Hi Cacky Birdlegs - You cannot cancel your monthly membership on the website, to cancel your XBOX Live Membership you have to call XBOX Support for your region and tell them to turn off automatic renewal, that will essentially cancel your XBOX Live Account.

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