Can't add new account to xbox one.

I was using my Xbox One all fine, and dandy earlier until trying to log on later in the day. It kept saying I couldn't get on live, but usually I reset my internet and it works. I googled the issue, and a suggestion said remove the account, then hold the xbox turn off for 10 seconds, so I did. I tried to add my account back, but everytime I click add new, it says that I need to be on xbox live, WHICH I AM. I test my connection and it's fine. This is my second Xbox One, and things already aren't looking good for this one. How do I fix this?

I'm running wireless, btw. There's no way I can connect an ethernet when the internet box is half way across the house.


Question Info

Last updated July 4, 2018 Views 1 Applies to: