Can't Add CC to my account

Hi! When i trying to add a credit card to my account i always get an error without details, just a simple error and a "try again later" message. What can i do?

 

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Last updated July 5, 2018 Views 1 Applies to:

Finally i could add my CC, after i tried in another browser (IE).. but now i cant purchase the DLC what i want. I wanted the Harley's Revenge for Batman Arkham City (PC) but its said The purchase cannot be completed at the moment. Try again.

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Sounds like you don't have the funds to purchase the content.  It this card also an ATM/Debit card?

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Hey there David! Can you check on https://billing.microsoft.com to ensure that all your profile information is correct, and that your payment information matches this information as well? If not, can you update your info and/or use a payment method with matching information? Let us know if that helps, thanks!

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Greetings, ddavid91. If you are attempting to download content for your PC, I would recommend posting here with your new question: forums.xbox.com/.../default.aspx. They will be able to better assist you there as this forum is focused primarily on questions related to the console. Thank you! :)

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have you tried entering your cc info on live.xbox.com/.../ManagePaymentOptions instead of on the xbox itself?  

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Hey, make sure your typing every single detail correctly, i had the same problem, i made a mistake

in typing my address, you gotta type every detail as same as the credit card's, nothing different.

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Im a PC, GFWL user, so thats the only way where i can try to add CC i think, but when i trying to add my CC its start loading and nothing happens. I just getting an Error and a Try again later message without any Error code. My address is fine.

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