Can't access the Xbox dashboard

I can not access my xbox dashboard after i turn my console on or login. if anyone knows a solution to my problem let me know

thanks

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Can you please give a little more info so we can help you?  What exactly happens when you turn on the console?

If the circle just keeps spinning with nothing happening try power cycling your modem/router by unplugging it for 10 seconds.  You could also try removing any storage devices you have on the console as well.

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