Can't access parent account - help urgently needed?

Hi, I'm having some trouble because I need to access my Xbox Live online settings to change my back-up email but every time I try to log in it says I need to log in with my parent account (since I'm only 15). Fair enough, but the problem is that the email used for the parent has obviously recently been terminated by Windows Live or whatever it is because it was practically never used for anything. Is there any way I can add another parent account like my Dad's current one or something? This is really frustrating me.

 

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Last updated July 5, 2018 Views 29 Applies to:

If it gave you a gamertag attached to the parent account, try signing into that account. It'll prompt you to fix the email. If not, try remaking the email?

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I don't even know what that was, it was just used occasionally if i needed to change something..

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If you sign in on an xbox console and try to change privacy settings, it'll show you the email.

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I don't think windows live will  terminate your email if you don't use it, i don't use my windows live for xbox and it never got terminated. But you can try these steps to see if it works support.xbox.com/.../manage-live-id

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If the email is expired it should promp you for updated information also if you log into hotmail with the email and password it will reopen the email. but will still prompt on xbox for a new email address. so your parents will have to do it, there is no way to access your parent account without your parent doing it. I think that may get straiter to your point...

nWo for Life

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